NNAVEGANDO
The complete platform for cruise sales agencies

Run your whole cruise agency, one system

Navegando is the whole system: AI agents that warm up every lead across WhatsApp, calls, Instagram, Facebook, and email — a shared CRM pipeline, live cruise inventory, marketing, and social media in one platform.

~4x higher close rate with AI-prepared leads

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Navegando's shared inbox showing conversations across WhatsApp, calls, social, and email in one screen

Every major cruise line

  • Royal Caribbean logo
  • Carnival logo
  • Norwegian logo
  • MSC logo
  • Princess logo
  • Disney logo
  • Virgin logo
  • Costa logo

One system, six pillars

Everything a cruise agency needs, in one system

AI agents, CRM pipeline, omnichannel inbox, marketing & email, social media, and live cruise inventory — not six separate tools, one whole platform your agency runs on.

AI agents

Warm up and qualify every lead across every channel before handoff to your team.

CRM / pipeline

The shared record every other pillar reads from and writes into — not a bolted-on spreadsheet.

Omnichannel inbox

WhatsApp, voice, social, and email in one screen, with no polling and no refresh.

Marketing & email

Broadcast campaigns and email — all reaching the same pipeline.

Social media

Schedule Instagram and Facebook posts once, then let automatic dispatch publish the whole week.

Live cruise inventory

Real sailings across every cruise line, refreshed on demand — the vertical differentiator, not a stale export.

Every message in one inbox

WhatsApp

A real-time, two-panel inbox with SSE-driven updates and 24-hour window enforcement — no polling, no refresh.

Voice

One-click WebRTC calls, recorded in dual-channel audio and transcribed in real time.

Social

Schedule Instagram and Facebook posts once and let cron-triggered dispatch publish them.

Email

Segmented campaigns with live recipient previews and per-campaign delivery stats.
Every lead, one system

Let AI warm up every lead before your team steps in

Navegando's AI agents work every channel around the clock — qualifying, answering, and nurturing leads — then hand off a booking-ready conversation to a human agent at exactly the right moment.

  • Responds instantly on WhatsApp, voice, social, and email, so no lead goes cold waiting for a reply
  • Nurtures each lead with cruise-specific answers until it's qualified and ready to book
  • Hands off to the right human agent with full context — no cold transfers, no repeated questions

Agencies using Navegando's AI agents close ~4x more sales after handoff

A WhatsApp chat where Navegando's branded AI agent answers a lead's three quick messages with a single reply and later sends an automatic follow-up

Automatic follow-ups

The AI follows up on quiet leads on its own — as many times as you set — so no lead goes dark waiting to hear back.

Message roll-ups

When a lead fires off several messages at once, the AI reads them together and replies once, coherently — like a human, not a bot spamming one reply per line.

Fully customizable agent

Shape the agent to your brand — its name, personality, tone, voice, and follow-up cadence — so every conversation sounds like your agency, not a generic bot.
Real sailings, one system

Search real sailings across every cruise line, without leaving the platform

Live inventory across the full cruise-line lineup — destinations, dates, ships, and pricing — refreshed on demand, not a stale export.

  • Royal Caribbean
  • Carnival
  • Norwegian
  • MSC
  • Princess
  • Disney
  • Virgin
  • Costa
  • Agent-facing search available to every authenticated role
  • Results reflect what's actually bookable, not a cached snapshot
  • Rate limits and errors degrade gracefully with clear, specific reasons
Screenshot of the cruise search results panel inside the Navegando platform
One pipeline, one system

Know how the team is doing without asking

Performance dashboard

KPI cards, conversion rate, and per-agent stats at a glance.

Meeting feedback

Role-scoped ratings by channel, so under-performing contact methods surface fast.

Pipeline kanban

Drag-and-drop leads through a pipeline your team configures, not a hardcoded funnel.
Every campaign, one system

Reach your whole list, on every channel you already use

Broadcast campaigns

Send approved WhatsApp templates to filtered segments with automatic cooldown enforcement.

Social scheduling

Plan the week's Instagram and Facebook posts once, not every day.

Email campaigns

Built-in template editor, live segmentation, and personalization at send time.
Pricing

Plans that grow with your agency

Every tier is backed by live Stripe billing — upgrade or downgrade any time.

Starter
$769/mo$538.30/mo
30% OFF · FOUNDERS

For a single small agency getting started with omnichannel sales.

Messages / month
5,000
Template messages / month
1,000
Call minutes / month
100
Agents
3
Contacts
2,500
Broadcasts / month
10
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Growth
$1,849/mo$1,294.30/mo
30% OFF · FOUNDERS

For a growing team running weekly broadcast campaigns.

Messages / month
15,000
Template messages / month
2,500
Call minutes / month
300
Agents
15
Contacts
25,000
Broadcasts / month
50
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Scale
$3,569/mo$2,498.30/mo
30% OFF · FOUNDERS

Unlimited agents and contacts for agencies at scale.

Messages / month
30,000
Template messages / month
5,000
Call minutes / month
600
Agents
Unlimited
Contacts
Unlimited
Broadcasts / month
Unlimited
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Enterprise

Custom pricing

For agencies beyond Scale — negotiated volume, tailored onboarding.

Messages / month
30,000+ messages / month
Talk to sales

Extra usage on any plan: $12.50 per 1,000 additional template messages · $0.15 per additional call minute.

Ready to close more cruises?

Join the agencies running their whole sales process on Navegando — every channel, live inventory, and pipeline in one place.

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